Dialer + CRM Subscription Agreement (version 2026-10-29sa)
This agreement covers the Predictive Dialer + CRM subscription (first week charged at checkout; setup starts as soon as payment clears and the dialer goes live the same day, when your first week starts; next charge 7 days after go-live at 10:30 AM Arizona time, then every 7 days) bought through the Dialer card on prospectpro.cc/marketplace. It is between you (the subscriber) and ProspectPro LLC.
The subscription and price
One or more seats (one user login per seat, one person per login) of the ProspectPro dialer and CRM, with unlimited access: no usage caps or restrictions on minutes, calls or leads you load, subject only to the compliance rules in this agreement. It includes pre-loaded calling scripts and a predictive dialer built into the CRM (the system dials leads automatically and connects answered calls to you). It also includes a built-in softphone in the app, automatic voicemail / answering-machine detection (so you aren't waiting on rings), lead management, local presence caller ID, AI call transcripts, and AI coaching tips. We provide training on how to use the dialer and support from live people on our team; we don't promise specific support hours or response times.
Local presence: the dialer automatically shows a caller ID number that matches the lead's area code where we have one available. These numbers are provided and registered by ProspectPro; we don't spoof numbers or display numbers that we or you aren't authorized to use. You remain responsible for caller ID compliance in how you use the service, including the Truth in Caller ID Act, the TSR caller ID rule, and state laws that limit or regulate local-presence dialing, and you must not change or mask the caller ID we assign.
Price: $399 per seat per week x the number of seats you buy (N seats, shown on your order and in the Dialer seats section of your signed agreement). One agreement covers all seats in the order, and you are responsible for every seat. Your checkout payment ($399 per seat x N seats) pays for your first week. Setup starts as soon as your payment clears and your dialer goes live the same day. Your week and dialer access start on the go-live day; any CRM access before then is extra, at no charge. After that the subscription renews at $399 per seat x N seats every 7 days at 10:30 AM Arizona time, starting 7 days after go-live (see Setup and start dates below). The price you see at checkout is what you pay; sales tax is added only where the law requires it. The first period is a paid period, not a free trial.
Founder intro: the first 35 orders (until the deadline below) who apply promotion code FOUNDER at checkout pay $350 per seat for their first week instead of $399 per seat ($49 off each seat in the order). The discount applies to the first week only; every renewal after that is $399 every 7 days. The code works until it has been used on 35 orders or until Thursday, October 22, 2026 at 9:00 AM Arizona time, whichever comes first, and it can't be combined with other offers or exchanged for cash.
Setup and start dates: you are charged $399 per seat x N seats today at signup, which pays for your first week. Setup starts as soon as your payment clears and your dialer goes live the same day (within minutes). For an order signed Sunday, November 8, 2026, your subscription starts and your dialer goes live on Sunday, November 8, 2026, and your first week runs Sunday, November 8, 2026 through Saturday, November 14, 2026. The subscription then automatically charges $399 per seat x N seats on Sunday, November 15, 2026 at 10:30 AM Arizona time and every 7 days after that, every Sunday at 10:30 AM Arizona time, until you cancel. Your exact dates are shown at checkout, in your confirmation email and in your signed copy of this agreement. This paragraph replaces any Friday timing above.
VoIP and phone numbers: there are no separate VoIP minute charges and no separate DID (phone number) charges. Calling minutes and local numbers are included in the subscription, with no usage caps.
Automatic renewal
Your subscription renews automatically. At checkout you pay for your first week ($399 per seat, with $49 off each seat with code FOUNDER) and your card is saved. You authorize us to charge that card $399 per seat x your number of seats every 7 days at 10:30 AM Arizona time, starting 7 days after your dialer goes live (the date is shown above the pay button at checkout and in your confirmation email), until you cancel. We show this amount, interval and how to cancel next to the subscribe button and on Stripe's checkout page, and we email you a confirmation with these terms and a link to manage or cancel your subscription. Each renewal charge comes with an emailed receipt that includes the same cancellation link.
Your first renewal date is the go-live day plus 7 days at 10:30 AM Arizona time (shown at checkout and in Setup and start dates above); you authorize us to charge your saved card $399 per seat x your number of seats on that date and then every 7 days at the same weekday and time, until you cancel.
Cancellation and refunds
Cancel anytime online from "Manage subscription" (the link is on your confirmation page and on every receipt), or by emailing partnerships@prospectpro.cc. Cancel before your first renewal date and you won't be charged again; cancellation always takes effect at the end of the current period you've already paid for (your first week, including the days before it starts, or the current 7-day period), you keep access until then, and you won't be charged again.
Cancel before your first renewal (go-live + 7 days, 10:30 AM Arizona time) and the $399 weekly charges never start; the first week paid at signup is not refundable (it covers setup and your first live week).
No refunds for partial periods, including the first period. If we can't provide the service for reasons on our side, the remedy is a credit or a prorated refund for the time you couldn't use it.
Pre-loaded FEX/MP lead mix
Your dialer comes pre-loaded with a mix of aged final expense (FEX) and mortgage protection (MP) insurance leads. These included leads are part of the subscription, provided as-is, with no guarantee of contact, answer rate or sales, and no replacement, credit or refund for individual leads. They are aged leads: their age and type are described as accurately as we can, and they were sourced from third-party suppliers who represent that the consumers' consent was obtained; we don't guarantee that consent covers your calls.
You are fully responsible for TCPA, Telemarketing Sales Rule, National and state Do Not Call, state telemarketing law and insurance licensing compliance when you contact them. Scrub them against the National DNC Registry, applicable state lists and your internal DNC list before you call, and don't use an autodialer or prerecorded voice to call cell phones unless you have the consent the law requires. You may not resell or share them.
Access and setup
Instant access to your CRM; setup starts as soon as your payment clears and your dialer goes live the same day, within minutes (date shown at checkout and in Setup and start dates above). Outbound calling is turned on automatically as soon as your payment clears and an automatic account check passes (your signed agreement and signer details are on file and you have accepted the rules below); no person has to set up a number for you, because your dialer line and caller ID numbers come from ProspectPro's existing registered number pools. If the automatic check can't pass, we hold your seat, review it by hand and email you.
Acceptable use (calling rules)
You are responsible for every call, voicemail and text made from your seat. You must follow the TCPA and FCC rules, the FTC Telemarketing Sales Rule, the National and state Do Not Call rules, and state telemarketing laws, including calling hours, call-frequency limits, abandoned-call limits, and caller-ID rules.
You may not: make calls using an artificial or prerecorded voice, or leave prerecorded messages, without the prior express written consent the law requires; spoof or misrepresent caller ID (calls must display a number you are authorized to use, and we sign calls under STIR/SHAKEN where available); call numbers on the National DNC Registry or your internal DNC list without a legal exemption; call emergency lines, healthcare facility lines or other protected numbers; or use the dialer for debt collection, robocall campaigns, harassment, fraud, or any illegal purpose.
Abandoned calls: the predictive dialer is set to keep abandoned calls within the legal limit; you must not change settings to exceed it.
Call recording: some states require every party's consent to record a call (for example California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania and Washington). If recording or AI transcription is on, you must give the disclosure the law requires at the start of each call (for example, "this call may be recorded and transcribed").
AI transcripts and coaching
If you turn on AI transcripts and coaching, call audio is processed to create transcripts, summaries and coaching tips for your account. We use this data to provide the service to you and to keep it working; we do not sell it. AI output can be wrong; check it before relying on it. You are responsible for the recording and transcription disclosures described above.
Suspension
We may suspend calling (or the whole account in serious cases) right away, without refund, if we reasonably believe you are breaking these rules or the law, if a carrier or regulator complains about your traffic, if your numbers are flagged as spam because of your calling practices, or if a payment fails or is disputed. "Unlimited" means no usage caps for lawful calling; it doesn't protect abusive or illegal use. We will tell you why and, where possible, give you a chance to fix it.
Service availability
We work to keep the dialer and CRM available, but we don't guarantee uninterrupted service or any uptime level. Maintenance, carrier outages, internet problems and events outside our control can interrupt calling. The service is provided "as is" and "as available", without warranties of merchantability or fitness for a particular purpose, except where the law doesn't allow that exclusion.
Electronic signature and ID verification
You agree to sign this agreement electronically. Under the federal E-SIGN Act and Arizona's Electronic Transactions Act, your typed full legal name and the signature you draw on the order page are your legal signature, with the same effect as signing on paper. You can ask us for a paper copy at no charge by emailing us, and you may withdraw consent to electronic records for future dealings by telling us in writing; that doesn't undo a signature already given.
When you sign, we record your typed name, mailing address, email and phone, the agreement version, the time, your IP address and your browser (user agent), and we create a signed PDF of this agreement. Your copy is emailed to you after payment.
Photo ID and selfie: we ask for the front of a government-issued photo ID and a selfie taken at signing (a photo of your face, from your phone camera or an upload) to confirm who is signing and to prevent fraud, identity theft and chargebacks. A person on our team may compare the selfie with the ID photo; we don't create a faceprint or other biometric template from either. Your ID and selfie are stored privately, only ProspectPro administrators can access them, they are never posted publicly or sold, and they are used only for identity verification, fraud and chargeback prevention, and as part of our signed-agreement record. Your emailed copy of the agreement leaves the ID out, and the selfie too. We keep the ID and selfie with the agreement record for as long as we need them for these purposes and our legal and dispute records, then delete them. To ask about or delete your ID and selfie record (where the law allows), email us.
Disputes and chargebacks
Please contact us at partnerships@prospectpro.cc or text 541-965-5870 before disputing a charge with your bank. We answer billing questions within 2 business days and will work with you in good faith.
If you file a chargeback for a purchase you received or used, we may respond to it with this agreement, your acceptance record (the version of this agreement, the time you accepted it, and your order details), delivery or login records, and our correspondence with you. We may suspend open orders and access while a dispute is open. A chargeback that is decided in our favor remains payable.
Limitation of liability
To the fullest extent the law allows: our total liability for any claim relating to this purchase is limited to the amount you paid us for that purchase in the 3 months before the claim; and we are not liable for lost profits, lost commissions, lost policies, or indirect, incidental, special, consequential or punitive damages, or for fines, penalties or damages arising from how you contact, call or text anyone.
You agree to defend, indemnify and hold ProspectPro LLC harmless from claims, fines and costs (including reasonable attorney fees) arising from your calls, texts, emails, sales practices, or breach of this agreement, including claims under the TCPA, the Telemarketing Sales Rule, and state telemarketing and insurance laws.
Governing law and general terms
This agreement is governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Any dispute arising out of or relating to this agreement or your purchase must be brought exclusively in the Superior Court of Arizona in and for Santa Cruz County (Santa Cruz County Superior Court), 2160 N Congress Dr, Ste 2200, Nogales, Arizona 85621. You and we consent to the exclusive jurisdiction and venue of that court and waive any objection to it.
This is a business-to-business agreement. You confirm you are buying for a business purpose, are at least 18, and can bind the business you name. You accept this agreement by signing it on the order page (see "Electronic signature and ID verification"), checking the box, and paying. For this purchase, this agreement controls over the general Terms of Service at prospectpro.cc/terms, including its statements about card payments and renewals. We may update this agreement for future purchases; the version you accepted applies to your purchase, and for subscriptions we will email you before a change takes effect at your next renewal.
Seller: ProspectPro LLC, 20 E Madison St, Nogales, Arizona 85621. Contact: partnerships@prospectpro.cc or text 541-965-5870.
Refund & Cancellation Policy (version 2026-10-29si)
Short version of the refund and cancellation terms for the checkouts on prospectpro.cc/marketplace (aged leads, dialer) and prospectpro.cc/insurance (live transfers). The full agreements control.
Aged leads (one-time purchase)
Delivered by email within 72-78 hours after payment. Sold as-is, no guarantee of contact or sales.
If there aren't enough leads in your states and age range, we contact you to fill the difference with another state or age range you choose; delivery of that part may extend while we confirm. Nothing is substituted without your OK.
Only disconnected phone numbers and duplicate leads within the same order qualify. Report them within 7 days of delivery; we verify each claim (we test the numbers and confirm the duplicates) and our determination is final. Each verified lead is replaced with one new lead. Replacement leads only, no cash refunds. Wrong person, no answer, not interested and DNC numbers do not qualify. Undelivered orders can be cancelled for a refund of the undelivered part. Full terms: /terms/leads.
Predictive Dialer + CRM (subscription)
$399 per seat per week x N seats. First week paid upfront at checkout; setup starts as soon as payment clears and the dialer goes live the same day, when week 1 starts ($399 per seat, with $49 off each seat with code FOUNDER for the first 35 orders until Thu Oct 22 2026 9:00 AM AZ; first week only). Then $399 per seat every 7 days at 10:30 AM AZ, starting 7 days after go-live, until cancelled.
Cancel anytime from Manage subscription or by emailing partnerships@prospectpro.cc. Cancel before your first renewal date to avoid it. Cancellation takes effect at the end of the current paid period (your first week, or the current 7 days). No refunds for partial periods. Full terms: /terms/dialer.
Live Transfers ($1,000 for 4 weeks)
4 weeks of access, $1,000 one time, paid by Apple Cash. Does not renew by itself. No 20% share. No refunds once access has started.
Minimum 26 guaranteed transfers in the 4 weeks of access. A shortfall is made up with additional transfers the next period, never cash. Full terms: /terms/live-transfers.
Contact
ProspectPro LLC, 20 E Madison St, Nogales, Arizona 85621. partnerships@prospectpro.cc or text 541-965-5870. Please contact us before disputing a charge with your bank.
Arizona law governs. Disputes go exclusively to the Santa Cruz County Superior Court, 2160 N Congress Dr, Ste 2200, Nogales, Arizona 85621.
End of agreement.